Customer Testimonials
I had a great experience, very helpful and friendly
Took my Jeep in for a safety recall. And everything went great, they had it done.They were very nice and professional
Jake from Erwin was great! Easy to deal with and got a great deal from him
Highly recommend for getting all you needs met when looking for a new vehicle at great prices!
Jake was amazing he worked with us on what we was looking for, was very nice and professional and also a very laid back, couldn't get him to throw in the charger for free but he hooked me up with a hot wheel and I'm a big kid so that was pretty awesome highly recommended. He will definetly make sure you leave happy
Definitely recommend going here and buying from this place the salesman i worked with, his name is Nate, and he did an awesome job and gave me a great deal. Also, the financial guy was great too his name is Adam. Both are great and they definitely hooked a guy up!
I had a great experience with Jake! He was very knowledgeable and efficient. He made sure all questions were answered and that I got exactly what I wanted. And now I have a Jeep!!
Down to Earth, easy to talk to, and won't force you into a purchase. If you need a vehicle give him a call.
Best buying experience I’ve ever had! Jake was amazing and went above and beyond for me! Couldn’t ask for better service!
Jake Was great! He was professional and had answers to all our questions. Enjoyed the experience of buying the car with him.
Excellent service, drove over 4 hours to work with Jake, and got me into a new car the fit my needs perfectly. No hassle and and quick paced service. 10/10 recommend and will return in the future for my next purchase.!
Jake here is a really great guy! He got me a really good deal on a car I highly recommend going to this guy!
Blake was amazing. Gave me exactly what I was looking for!!
Highly recommend Jake! Very responsive and great to work with!
Bought my first car with Jake! Best experience and best prices! Worked with me and helped through the entire experience.
Dave was very friendly, knowledgeable, and helpful throughout the process. Would highly recommend
10/10 experience super simple Jake favorite is a incredible salesman for the people!
Very helpful and communicative efforts in providing me the best priced car from Jake, Blake, Jeff, and crew. Thank you guys bunches!
Nate Coppock was great to work with! We love our new Grand Cherokee! Stop by Erwin Chrysler for an amazing selection of new and used cars! Be sure to ask for Nate!
Salesman Blake was super nice and even stayed late for us. He was super knowledgeable and offered many options. We are still considering and would definitely consider this place to buy a car just based off of salesman, product and options
Adam was very helpful with helping me find a new car.
Friendly service!
Jake did a excellent job no pressure honest great to deal with highly recommend
We have known Jake Favorite for years. We had a wonderful experience at Erwin and he found us the truck my husband wanted. They were all very nice there and made us feel welcomed. We will definitely come back if we need another one and will refer all our friends and family to go there.
Jake was great. Second time working with him and he made it painless.
My experience with Jacob was awesome! He walked me through the entire process. It can be scary to purchase a vehicle. Thank you Jacob for making the experience a good one!
Jake a solid guy known him for ages go back like two flats on a Cadillac. give him all your money and business
I had the pleasure of being Jake’s first sale at Erwin! Great Experience!!
The service dept quickly fixed the sensor and changed the oil and Greg was helpful
Had a wonderful experience. Very excited about my new van they worked very hard to make it happen. Thank you to the Erwin team especially Nate Coppock!!!
I am a master certified heavy diesel technician and I have a 2011 Jeep patriot that was acting up and I thought it was the transmission. I took it to Erwin because they fixed the windows in my wifes Journey under a recall. Anyway, 1 hour labor for their technician to tell me it was a clogged catalytic converter. I was skeptical. I took it home and removed the secondary cat and used a video scope to see the inside of both catalytic converters the secondary was clogged with bits of the internal honeycomb of the primary cat. I replaced The cats ...
Great place to do business, friendly people from the service dept to sales, they answered all my questions
Erwin’s is always on top of things! Great staff and service! Thanks for a job well done!
Got an oil change on the spot. Great service.
All the work was done correctly and in a timely manner. The staff was friendly and professional.
We recently had a service job done on our rear brakes on our Chrysler Pacifica. We had to wait on a special order part for a break line hose that had collapsed. Thankfully, the owners allowed us a loaner and kept us on the road for personal and business even though our vehicle was down for a week and a half. Thanks Erwin for the awesome customer service!
Always a positive experience at Erwin Chrysler service department.
Service was great - fast & efficient. Had oil changed, tires rotated, and service checked a recall for me.
Great quick service. Easy appointment setup. Friendly staff. Nice big waiting area. No complaints from me
The employees there have always been very friendly and helpful to me. They offer help with any questions or issues I have.
Service and repairs was excellent the wait time was ridiculous 9 weeks to get a axel seal installed Hope you can hire more people soon
Even though we were not able to strike a deal (though not his fault), I wanted to give a shout out to David Ring. He was very patient, answered all of my questions, and was a pleasure to interact with. If you are thinking of purchasing a vehicle at Erwin, be sure to ask for David.
The service dept. is the best takes good care of you and your automobile thanks
I appreciate their honesty in reviewing what needed or didn’t need to be addressed.
Dave Ring is awesome, but the best guy there is our son Doug Eardly in service! We love it here, and we are happy to be part of the family!
Stranded due to the fuel pump, Luke sent someone to my rescue. He sent a tow to Dayton to get my car and they dropped me off at home. A friend took me the next day to get a loaner while they waited on a part. They were great to work with, very caring, kind and helpful. Glad my father purchased my car from them. I have my car back, and so far, so good!! Thank you Luke, Matt and Erwin Dodge!!
Had a awesome experience working with Blake Bayliff from Erwin Chrysler Dodge Jeep Ram. I will definitely be looking for Blake on my next purchase.
Get treated like family
Wonderful professional staff and service department!!!
Had a recall on my Jeep Cherokee and it was taken care quickly and very professionally • I highly recommend going to Erwin’s for any of your service work needs
My husband and I just bought a Honda van from Irwin! The service was amazing!! I recommend them to everyone!!
I always enjoy getting service done at this dealership. That are very accommodating to my needs when I need something done.
Fantastic experience. Everyone we came in contact with was helpful. We will be back when we’re in the market for the next car!
Hands down the best car buying experience I’ve had. All staff we encountered were friendly and helpful, and never pressured us during the process. Michole and Jeff were so great to work with. We will definitely be back the next time we’re in the market for a vehicle.
We appreciate working with Dave and Matt. Great customer service. We are very happy with our wagoneer and will continue to be Erwin customers
Obtained this beautiful 2023 Dodge Challenger R/T plus from Adam Fair at Erwin. The entire staff was wonderful, from Jeff Gasson in the Finance department to our great salesman, Adam Fair. We will never purchase a car from anywhere else but Erwin Dodge, Chrysler Jeep.
My wife was out on late afternoon errands and when she got back to the car after her second stop there was an alert saying the passenger right tire was very low. She came home right away and I put air into the tire and it held for an hour or so but quickly went back to the 28 reading. Being late in the day I put air in the tire and put it in the garage for overnight. I planned on going to Erwin Service at 7:30 to get it checked. At 7:00 I went to make sure there was air in ...
Worked with me to get the car I wanted to be within my price range. They really made sure I liked the car before purchase and were patient with me during the decision process. Michole and Jeff were great people to work with.
I took my mother's 2016 Town and Country van to Erwin Chrysler for front/rear brakes and detailing. When I picked up the van I was blown away by the outstanding work of their detailer. This is no exaggeration...it looked showroom new, inside and out, including the engine compartment. I could not be more pleased!
I highly recommend Adam at Erwin Chrysler in Troy, OH. He gave us a fantastic deal on a new Jeep and he took care of all our questions and concerns. I cannot give enough credit to Adam. He was amazing to work with, very friendly and no pressure. A shout out to the finance manager, Luke, who made the paper signing fast and easy. We’ve been buying cars from Erwin for almost 20 years and we always have a great experience for service, buying, or trade in
Always a great experience here. Awesome staff and quick service.
Joey got us an appointment quickly, service was quick and efficient as usual. Couldn't be happier.
They not only got us in early but fixed the issue faster than promised
Service is always great at Erwin's. Good experience each time.
They had great communication while working on my vehicle and fixed everything within a reasonable timeframe.
Erwin has taken good care of my 2020 Jeep Gladiator. Good service, honest, professional.
Always get my vehicles serviced at Erwin! Joey is the best to work with and goes above and beyond to help me!
Great service. Integrity.
Sean was helpful as always. Answered all of our questions and even came in on his day off to finalize the sale. Sean called us today to follow up in case we had questions. We have purchased several vehicles from Erwin and will do so again if the need arises.
Good experience.
Absolutely the best dealership I have dealt with (and I have purchased numerous vehicles). These guys do a great job from the point you walk in to well after you leave. Highly recommend Adam as he is well informed, not pushy and very responsive throughout the process. I just finished my 3rd purchase from them and I have zero complaints and many compliments about their sales or service.
Oil change and tire rotation was quick & easy!
Quick friendly service.
Always Great Service Great Sales Staff Great Sales Manager No Pressure Great Dealership Overall
Erwin’s is my dealership of choice. I’m a Jeep guy, always have been, always will be. My salesman Doug Eardley was awesome and helped me trade in my 2011 Jeep for a new 2020 Wrangler Unlimited Sport. The process was quick and easy and I was out the door in my new ride. They even topped me off with a full tank of diesel and gave me a Jeep hat and a Koozie. Keep up the great work guys and I’ll be seeing you in the future when I’m ready for another Jeep again
I’m a jeep guy, always have been, always will be and Erwin’s is where I will always go for my vehicles. Great staff, my salesman Doug was great. The process was quick and easy and I was out the door in my new 2020 Wrangler. He also hooked me up with a jeep hat and a koozie. Highly recommend this location.
I’ve been going to Erwin for several years and they have always been great to deal with.
Efficient . Great online and text service .Extremely timely. Clean. Staff is professional but not very interactive . Be assertive with your service advisor if you need something beyond your scheduled service.
This was one of the best services we've received. We were a walk in, and out of state and they were able to take our oil change. It was done on a great timely manor, in and out in 30 minutes! and they even did one of our recalls. Thank you!!
Friendly salesmen, answered all questions and bought a used vehicle.